VA Appoints New Network Director for VISN 10
The Department of Veterans Affairs is pleased to announce the appointment of Ms. RimaAnn Nelson as the new Network Director for Veterans Integrated Service Network (VISN) 10. VISN 10 oversees 12 VA medical centers and 60 clinics across Ohio, Indiana, and Michigan, and provides patient-centered care to more than 500,000 Veterans. Ms. Nelson’s appointment is effective October 27, 2019.
"We are excited to have someone of Ms. Nelson’s stature serving as the VISN 10 Network Director," said Shella Stovall, acting VISN 10 Network Director until Ms. Nelson begins in the permanent position. "Ms. Nelson is a recognized leader with vast VA experience leading some of the most complex, challenging organizations. We are honored that she has selected VISN 10 as her new home.”
Ms. Nelson first joined VA in 1994 as a student nurse at the Salt Lake City Health Care System, where she rose to the position of Association Director of Clinical Operations. She has served as Director of Medical Centers and clinics ranging from St. Louis, Missouri to Manila, Philippines. She has served in the VA Senior Executive Service (SES) for the past 10 years with three different VA health systems, most recently as the Director of the Phoenix VA Medical Center since October of 2016.
During her tenure in Phoenix, Ms. Nelson led a turnaround at the medical center, growing the number of Veterans served by 6.7 percent in just two years, increasing the number of outpatient visits by 5.9 percent, and decreasing wait times to just eight days for non-urgent primary care and four days for non-urgent mental health appointments. Ms. Nelson implemented the Phoenix medical center’s first Veteran Resource Center, providing more than 6,000 Veterans with “one stop shopping” for Veteran services in just a six-month period. She achieved the highest ever employee survey satisfaction participation rate, received the highest “best places to work” score in Phoenix’ history, and improved the Community Living Center to a 5-star facility – the highest possible rating.
Ms. Nelson earned her Master’s in Public Health/Health Services Administration from the University of Utah. She also holds two bachelor’s degrees in Nursing and Community Health Education from the University of Utah.